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Privacy policy

The protection of the personal information and data of the visitors of our website is a priority for us so that you can enjoy all our services with maximum security possible.

In this section we will explain to you the way we collect and process personal data as well as your rights in this procedure by V-Destination. This Privacy Policy applies to information we collect when you use www.v-destination.com (the “Website”) and other online products and services (collectively, the “Services”), shop in our stores or when you otherwise interact with us.

Any information that is collected via our Services is covered by this Privacy Policy at the time such information is collected. We state to you explicitly that we comply with the articles of the European and Greek laws regarding the protection of your personal data and we guarantee that we handle them with the most secure and reliable way in order to minimize any danger of data leakage or elimination. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you use or access our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

The legally responsible company for V-Destination is Lambropoulou Anastasia, registered in Greece under VAT number 113322459.

For any questions or further requests, please send an email at info@v-destination.com

PERSONAL INFORMATION WE COLLECT

Information Automatically Collected

When you use or access our Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you use or access our Services, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Services, and information about how you interact with the Services. We also automatically collect information about your transactions with us, including product details and the date and location of the transaction. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.You can get more information at the article of our website that relates to Cookies Policy and Settings

  • “Log files” track actions occurring on the Websites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Websites.

Information You Provide Us

Additionally, we collect information you provide directly to us. For example, we collect information when you place or attempt to place an order with us, create an account, fill out a form or survey, participate in a contest promotion, request customer support or otherwise communicate with us. The types of information we may collect include your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email). We also collect additional personal information , which may include your date of birth. We refer to this information as “Provided Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Personal Information we collect for various purposes, including to:

  • Provide, maintain and improve our Services, and develop new products and services;

  • Provide you with products and services, such as fulfilling your orders and processing your payments; arranging shipping; providing you with invoices and/or order confirmations; processing, maintaining and servicing your account.

  • Communicate with you about products, services, offers, promotions, rewards, and events offered by V-Destination.

  • Screen our orders for potential risk or fraud to protect the rights and property of La Vie Jewelry and others;

  • Send you technical notices, updates, security alters and support and administrative messages;

  • Respond to your comments, questions and request and provide customer service;

  • Improve and optimize our Services (for example, by generating analytics about how our customers brows and interact with our Services, and to assess the success of our marketing and advertising campaigns); and

  • Carry out any other purpose described to you at the time the information was collected.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. During the transfer of personal data we always try to ensure maximum security. Therefore your data are transferred only to companies that have been carefully chosen. For the purpose of keeping our site functional and executing your orders, we cooperate with various companies for example central IT services, website hosting companies, banks, logistics companies, where we transfer the necessary data in order to execute our contracts.

Some of these companies are our external personal data processors and they use the personal data of our clients under our directions. We have agreed with these companies on the security measures they take and we monitor these measures on a regular base.

In relation to the processing of your personal data by third parties the following apply:

- To deliver goods to logistic or courier companies when you place an order.

- To pay the goods via payment companies you state at the order form. If you pay with credit card the payment is executed through Viva Wallet secure platform, you can read more how viva wallet uses your Personal Information here: https://www.vivawallet.com/ro_ro/privacy-policy. If you pay through Paypal this is executed and processed by the Paypal ( Europe) S.ar.1. etCie S.C.A. 22-24 Boulevard Royal, L -2449 Luxembourg, Commercial Registry nr. R.C.S. Luxemburg B118 349. During the process of payment we do not make any records or store payment information such as your credit card number. You exclusively give this information to our payment associate.

Furthermore, we use Shopify to power our online store--you can read more about how Squarespace uses your Personal Information here: https://www.shopify.com/legal/privacy.. We also use Google Analytics to help us understand how our customers use our Services--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share aggregated or de-identified information. Which cannot reasonably be used to identify you.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SECURITY

La Vie Jewelry takes reasonable measures to help protect your Personal Information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Visits to Other Companies Websites

This website may contain links to other companies websites. We are not responsible for the data protection measures of the external webpages that you may access through these links. Please search information regarding the safety of your personal data to these external websites.

DO NOT TRACK

Please note that we do not alter our Websites’ data collection and use practices when we see a Do Not Track signal from your browser.

COOKIES

We use cookies in our websites. The cookies are text archives that help us make your visit to our website easiest. This includes for example the predefined settings for the presentation of our website or the shopping cart functions as well as the ability to register to our website only once.

The cookies contain a clear combination of digits/ letters that determine the browser that you use. These cookies are only temporarily stored in our server and they are transmitted to our server when you visit our website. We mostly use cookies with expiration date that are not stored in your hard drive and get deleted after long period of inactivity.

You can see and delete the cookies that are stored in your p.c. and check the way, that cookies are generally managed thought your browser settings. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. You can get more information at the article of our website that relates to Cookies Policy and Settings.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Websites), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

MARKETING COMMUNICATIONS

You may opt out of receiving marketing emails from V-Destination by following the instructions in those emails. If you opt out, we may still send you non-promotion emails, such as those about your account.

DATA RETENTION

When you place an order through the Websites, we will maintain the Provided Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@v-destination.com or by mail using the details provided below:

V-Destination Papadiamanti 6, 14562 Kifisia - Greece